Warranty Policy
We welcome you as one of the family member of vanitibox.com group and proud possessor of "Make in India" initiative product range. This is a moment of great honor for all of that this truly innovative, quality products are first of it's kind in world, exclusively designed and manufactured in India by the associate company of "BOSMA" group having 50 years legacy in the electrical switchgear field.
vanitibox.com warrants to the original end user that our products will be free from manufacturing defects in workmanship and material for a period of TWO (2) years from the date of purchase. Mirrors, Mirror Polished Stainless Steel Sheets grade 304 and glue are counter guaranteed for it's quality by the respective manufacturers.
If with in this period any product fails due to defect in material or workmanship, "vanitibox.com" will either repair or replace any defective part or product at their option subject to return of the defective part or product by the customer at their cost to our channel partners, distributors, dealers or to the company accompanied by original purchase or warranty document as validation of warranty. This warranty can also be made operational by registering product on our web portal on the date of purchase.
In case company decides to reimburse the product cost to the customers, during this warranty period, rate ruling on the date of purchase and/or date of manufacturing will be payable subject to deduction of the taxes paid and other expenses on that day and pro-rata life suffered during the period of use.
This warranty does not cover or apply to products' failure due to misuse, mishandling, misinstallstion, abuse, improper cleaning, standard wear & tear or any damage due to acts of God or products not used or cared in accordance with our instructions, or our recommendations or standard practice in the trade or national/international regulations.
In addition, consequential and incidental damages to any person or to the property are beyond the scope of this warranty and must be covered under separate insurance policy by the customer.
We are one of very few in this field to offer TWO (2) years warranty, as we take extreme care and concern in crafting and supplying these product to you.
In case of any other difficulty, please write to us, we will do our best to resolve your genuine claim.
Hope you will enjoy long term association with our products and company.